Terms of service

Terms of Service

1. General

By accessing or using this website and purchasing from our store, you agree to be bound by these Terms of Service, all applicable laws, and regulations. If you do not agree, please do not use our services.

These Terms apply to all users, including browsers, customers, vendors, and contributors of content.

2. Eligibility & Use

You must be at least 18 years old or have legal guardian consent to use this website.
You agree to provide accurate, current, and complete information when making a purchase.
Any misuse, fraudulent activity, or violation of these Terms may result in suspension or termination of service.

3. Products & Availability

All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product details without prior notice.
Product images are for illustration purposes; slight variations in color or appearance may occur.

4. Pricing & Payments

All prices are listed in EGP (Egyptian Pound) unless stated otherwise.
Prices may change at any time without notice.
We reserve the right to correct pricing errors and cancel orders affected by such errors.
Payment must be completed in full before order processing.

5. Orders & Acceptance

Placing an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order for reasons including stock issues, payment problems, or suspected fraud.
If an order is canceled after payment, a refund will be processed according to our Refund Policy.

6. Shipping & Delivery

Delivery times are estimates and may vary due to courier delays, customs, or force majeure events.
We are not responsible for delays beyond our control.
Risk of loss passes to the customer upon successful delivery.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.

8. Intellectual Property

All content on this website (logos, images, designs, text, graphics) is the exclusive property of the store.
Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for indirect, incidental, or consequential damages.
Our liability shall not exceed the value of the purchased product.
We are not responsible for misuse of products after delivery.

10. Force Majeure

We shall not be held liable for failure or delay in performance caused by events beyond reasonable control, including but not limited to natural disasters, strikes, government actions, or internet failures.

11. Governing Law (Egypt & International Compliance)

These Terms are governed by and construed in accordance with Egyptian law, including:
- Egyptian Consumer Protection Law No. 181 of 2018
- Egyptian E-Commerce and Civil Law provisions
For international customers, we operate in line with international e-commerce principles, including fair trade and consumer transparency.
Any disputes shall be subject to the exclusive jurisdiction of Egyptian courts, unless otherwise required by mandatory international consumer laws.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes take effect once published on the website. Continued use of the site constitutes acceptance of the updated Terms.